Connect Bitrix24 and OpenAI (ChatGPT, Sora, Whisper) integrations

Transform your Bitrix24 CRM activities into powerful AI-driven actions with OpenAI (ChatGPT, Sora, Whisper) through Make. Automatically generate intelligent customer responses, create stunning visuals, transcribe meetings, and produce marketing content the moment leads arrive or deals update—eliminating manual work while supercharging your business productivity with automation.

Trigger

Select a trigger...

Watch Companies

Triggers when a company is created or modified.

Watch Contacts

Triggers when a contact is created or modified.

Watch Deals

Triggers when the specified event occurs on deals.

Watch Invoices

Triggers when the specified event occurs on invoices.

Watch Leads

Triggers when the specified event occurs on leads.

Watch Tasks

Triggers when the specified event occurs on tasks.

Action

Select an action...

Add files to a vector store

Adds files to a specified vector store or, if not specified, creates a new vector store based on the configuration.

Analyze images (Vision)

Analyzes images according to specified instructions.

Generate a completion

Generates a chat completion.

Generate a response

Generates a response.

Build your Bitrix24 and OpenAI (ChatGPT, Sora, Whisper) integrations.

Connect OpenAI (ChatGPT, Sora, Whisper) as a trigger with Bitrix24 as an action through Make's integration platform. When specific events occur in OpenAI (ChatGPT, Sora, Whisper)—such as new leads being added, deals being updated, or customer inquiries being received—these triggers automatically initiate actions in Bitrix24. You can automatically generate intelligent responses to customer inquiries using ChatGPT, create marketing visuals with DALL-E, transcribe meeting recordings with Whisper, or produce AI-powered content whenever OpenAI (ChatGPT, Sora, Whisper) events are detected. This trigger-action workflow eliminates manual intervention by having OpenAI (ChatGPT, Sora, Whisper) events activate OpenAI's AI capabilities, enabling automated content generation, image creation, transcription, and intelligent text processing based on your CRM activities.

How to setup Bitrix24 and OpenAI (ChatGPT, Sora, Whisper) in 5 easy steps

  1. Install the Make app in your Bitrix24 account
    Start by visiting the Bitrix24 apps marketplace and installing the Make app. This app acts as a bridge that allows Make to communicate with your Bitrix24 data. Once installed, you'll find it in your Applications menu and can begin setting up the connection between the two platforms.

  2. Create a local application in Bitrix24
    Go to your Bitrix24 Applications menu, navigate to Market, then Developer Resources, and create a Local Application. This creates a custom connection point that Make will use to access your Bitrix24 account. During setup, you'll configure basic settings and enter a callback URL that tells Bitrix24 where to send authentication information when Make requests access.

  3. Set the permissions for Make
    Choose which areas of your Bitrix24 account you want Make to access by selecting permissions for categories like CRM, Tasks, Users, and other features you plan to automate. Only select the permissions you actually need for your workflows to keep your connection secure. These permissions control what information and actions Make can perform within your Bitrix24 account.

  4. Copy your connection credentials from Bitrix24
    After saving your local application setup, Bitrix24 will generate two important pieces of information: a Client ID and a Client Secret. Copy both of these values and keep them handy, as you'll need to enter them into Make in the next step. These credentials work like secure keys that prove Make has permission to connect to your Bitrix24 account.

  5. Connect Bitrix24 to Make using your credentials
    Log into your Make account and add a Bitrix24 module to start building your automation. Click the Add button next to the Connection field, give your connection a descriptive name, enter your Bitrix24 domain URL, and paste in the Client ID and Client Secret you copied earlier. Click Continue to complete the connection, and you'll be ready to start automating tasks between Bitrix24 and other applications.

Transform your workflow with AI-powered automation

Integrate Bitrix24 and OpenAI to supercharge your business operations. Automate customer insights, content creation, meeting documentation, and support responses while optimizing workflows.

AI-powered CRM intelligence

Automatically analyze customer interactions, generate insights from deals and contacts, and enrich Bitrix24 CRM data with AI-generated summaries and recommendations.

Automated content generation for marketing

Create personalized marketing materials, email campaigns, and social media posts using OpenAI and automatically distribute them through Bitrix24's marketing tools.

Intelligent task and project summarization

Automatically generate executive summaries of projects, meetings, and task progress in Bitrix24 using ChatGPT to keep teams informed without manual reporting.

Smart customer support automation

Improve Bitrix24's helpdesk by using OpenAI to draft intelligent responses to customer inquiries, analyze support tickets, and suggest solutions based on historical data.